Refund Policy
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Clear and Fair Refund Guidelines
At Tafseer Ul Quran Academy, we are committed to delivering a high-quality and satisfying learning experience. We understand that situations can change, and that’s why we’ve created a fair and transparent refund policy.
Refund Eligibility
You may be eligible for a refund under the following conditions:
- Course Cancellation:
If you cancel your enrollment within the first 7 days, you are eligible for a full refund. - Technical Difficulties:
If continuous technical issues prevent you from attending classes, and our support team is unable to resolve them. - Unsatisfactory Experience:
If the course does not meet your expectations, and valid reasons are provided within the first week.
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Non-Refundable Cases
Refunds will not be issued in the following situations:
- If a student discontinues classes after the refund period.
- If the student misses scheduled lessons without prior notice.
- If the student violates academy rules or engages in misconduct.
- If the refund request is made after 5 days from the payment date.
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How to Request a Refund
To request a refund, please contact our support team with the following details:
- Email us with the subject line: Refund Request – [Your Name].
- Provide the reason for the refund request along with proof of payment.
- Our team will review your request within 5 business days and notify you of the decision.
- Approved refunds will be processed using the original payment method within 7-10 business days.
- Our team will review your request and respond within 3 to 5 working days.
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Modification & Cancellation
- If you are facing schedule conflicts, you may request a class reschedule instead of a refund.
- If you wish to pause or cancel your subscription, please inform us at least 3 days before your next billing cycle.